(From ec.europa.eu ) For many jobseekers and employers, EURES is a web tool for exploring the opportunities offered by the European labour market. To keep the EURES Portal operating effectively, intensive behind-the-scenes work is necessary. Here we talk to the EURES Helpdesk coordinator Evi Guinou who, alongside her team in Luxembourg, works to ensure that users' portal-related problems are resolved effectively. The EURES Helpdesk is a hub of activity, with five front-line operators dealing with all types of EURES portal-related queries. Evi's team strives to provide an efficient service and...